Returns & Exchanges
At Salty Captain, we want you to be completely satisfied with your coastal-inspired apparel. If your order isn't a perfect fit, we offer a 30-day return window for all items in original, unworn condition with tags attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
- 3.Drop Off Package
Hand your package to any authorized carrier location or schedule a pickup to ensure your return reaches our warehouse safely.
- 4.Receive Your Refund
After our team inspects the returned items, we will process your refund or store credit within 5-7 business days.
